Contact Us — Dayhawks & Co

Dayhawks & Co

Get In Touch
With Us

We'd love to hear from you. Whether it's a wholesale inquiry, customer support, or just a question — our team is here and ready to help.

New York, NY 10003
Mon–Fri 9:00–19:00
+1 732-630-6502
contact@dayhawksco.com
Free Shipping Available
Export Inquiries Welcome
New York, NY 10003
Mon–Fri 9:00–19:00
+1 732-630-6502
contact@dayhawksco.com
Free Shipping Available
Export Inquiries Welcome
📍
Our Location
New York,
NY 10003
🕐
Working Hours
Monday – Friday
9:00 AM – 7:00 PM
📞
Phone
Customer Support Line
✉️
Email Us
We reply within 24 hours

Send a Message

We're Here
to Help You

Fill out the form below and a member of our team will get back to you as soon as possible.

Press & Partnerships

Press Contact

For media inquiries, collaborations, and trade partnerships, reach out to our team directly.

Global Marketing
Dayhawks Team
Customer Support
Support Team
Export Inquiries
B2B Division
Phone Support
+1 732-630-6502
Mon–Fri, 9:00–19:00

Our Office

New York, NY 10003

FAQ

Frequently
Asked
Questions

Straight answers for a seamless experience with Dayhawks & Co.

Email Support →
How do I track my order?
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Track your order effortlessly using the tracking details in your confirmation email. Visit our "Track Order" page and enter your order number and email address for real-time updates.

How do I place an order?
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Browse our collection, select your preferred item, choose your size, and proceed to checkout. Once confirmed, you'll receive a confirmation email with full order details.

I received an inconsistent order — what should I do?
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Keep the product in its original packaging along with all documents confirming the purchase. Contact us within 48 hours with your order number and clear images of the issue.

I received my order after getting a refund — what now?
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Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with our team and the payment system.

What if my package is held by customs?
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Customs clearance procedures vary by country. If your package is held, you may need to provide documentation and pay applicable duties. Our support team will assist you wherever possible.

When will I receive my order?
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Orders typically arrive within 10–12 business days after dispatch. Delivery times may vary depending on your location, customs clearance, or weather conditions.

Can I cancel my order?
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You may request a cancellation within 12 hours of placing your order, provided it hasn't entered production. Made-to-order and customised items cannot be cancelled once production begins.

Do you deliver on public holidays?
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Delivery services do not operate on public holidays. Orders placed during public holidays will be processed on the next working business day. We appreciate your patience.

Is next-day delivery available?
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Next-day delivery availability depends on your location and current order volume. Please contact our support team to check availability for your specific region.

Do I need to sign for delivery?
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Signature requirements vary by courier and order value. High-value orders typically require a signature. You'll be notified in your shipping confirmation if a signature is required.

Still Have a Question?

Our team is standing by. Reach out and we'll get back to you within 24 hours.

Email Us Now →